Honest Billing, Reliable Support
|Level 1 Engineer (Remote)||$70 per hour (ex GST)||Software Repair, Office 365 Installation/Troubleshooting, Software Diagnostic, Remote Troubleshooting.|
|Level 2 Engineer (Remote)||$90 per hour (ex GST)||Specialised Hardware and Software Issues where remote support is possible. Local Mail Servers and Remote Server Maintenance and Repair, Server Issues, Active Directory Advanced Support.|
|Level 2 Engineer (On Site)||$90 per hour + $50 call out fee (ex GST)||Physical Hardware Issues where on site support is required. Examples: PBX, Local Mail Servers and On Site Server Maintenance and Repair, On Site Hardware Installation, Server Issues.|
We charge our fees honestly in blocks of 30 minutes, meaning that a small issue can cost as little as $35+GST.